Terms of Service

 

Introduction and Scope

These terms apply to your access and use of our website and related online services. By accessing or using this website, you agree to comply with these Terms of Service.

User Accounts and Website Responsibility

When using the services provided on the website, you are responsible for ensuring the accuracy and confidentiality of your account information. You are responsible for all activities conducted through your account. We make reasonable efforts to maintain the website’s normal operation but are not liable for service interruptions caused by network issues, system maintenance, or other uncontrollable factors.

Products, Stock, and Price Information

We strive to ensure that the product information, stock, and prices displayed on the website are accurate. However, stock levels and prices may change at any time, and the final information at checkout shall prevail. We reserve the right to correct or update product information.

Orders and Payment

Placing an order constitutes your confirmation of the purchase. Accepted payment methods include common online payment options such as Visa, MasterCard, JCB, and Discover. Payment information must be accurate and valid. Order processing begins once payment is successfully completed.

Shipping Policy

For order processing time, shipping fees, and delivery periods, please refer to our Shipping policy:

• Processing Time: 1–3 business days to process the order.

• Shipping Fees: Orders under £70 incur £8 shipping; orders £70 or above enjoy free shipping.

• Delivery Time: Estimated delivery is 5–10 business days, using reliable carriers such as FedEx, UPS, or DHL Express.

Order Cancellation Policy

Orders can be canceled within 48 hours of submission (if not yet shipped). Refunds will be returned to the original payment method within 1–5 business days after cancellation. Orders already shipped or submitted over 48 hours ago cannot be directly canceled but may be handled according to the return and exchange policy. For details, see Order cancellation policy.

Return & Exchange Policy

Returns and exchanges can be requested within 30 days of receipt, including cases of product appearance, quality, color differences, odors, incorrect items, or no reason. Refunds for returned items will be processed within 1–5 business days to the original payment method. Replacement items will be shipped within 1–3 business days after inspection approval. For detailed procedures, see Return & exchange policy.

Disputes and Governing Law

These terms and website use are governed by UK law, including GDPR. Any disputes should first be resolved through negotiation; if unsuccessful, they may be submitted to a court with competent jurisdiction. We reserve the right to update these terms at any time and will notify you of any relevant changes.

Privacy and Data Protection

We strictly comply with privacy policies to ensure the security of user personal data and handle it according to Privacy policy.

Intellectual Property

All content on the website, including text, images, designs, and layouts, is protected by intellectual property laws. Unauthorized copying, use, or distribution is prohibited.

Limitation of Liability

The website and its content are provided "as is." We are not responsible for any direct or indirect losses arising from the use of website content or services, including loss of profits, data, or business interruptions.

Modification of Terms of Service

We reserve the right to modify these terms at any time and will post updated versions on the website. Users are encouraged to review regularly for the latest information.

Contact Information​

Address: ​1500 FREMONT ST P234, LAS VEGAS, NV 89101-5418, US
Email: ​client@habivella.com
Phone: ​+1 (775) 408-4658
Working Hours: Monday–Friday, 10:00–18:00 (Europe/London, GMT/BST)